Shipping Policy
We do not normally ship outside the United States and Canada. Most domestic shipments are made via FedEx ground service and typically ship within 1-2 working days from the time an order is received. After a product ships, it typically takes 4-5 days travel time to the East Coast and 2-3 day to the West Coast states.
Important: When ordering a product for a special occasion/seasons, (e.g. Christmas, Mother’s Day, Early Spring Time, …) realize that products could take an additional couple days.
When a product ships, the FedEx system automatically issues an email to the customer giving the tracking number. Please allow at least 5 days from the time you place the order before making inquires regarding orders. When making an inquiry, it is important to include the full name of the person who ordered the product and the date the product was ordered.
Note that when the price for a product indicates that “shipping is included”, it means shipping to the 48-States in the Continental United States. If you are shipping to destinations outside the 48-States in the Continental United States and the location is not listed in our shipping options box on the order page, please
Contact Us for shipping prices.
Returns
Customer satisfaction is very important to us; so our return policy is quite simple. If within the first 60-days of receiving a UCT7 or UCT9 you are not happy with it for any reason, ship it back and we will refund your full purchase price (does not include shipping). To return a product, email us at Info@Organic-Composter.com. Prepay the shipping, and return the product. Sorry, but we are unable to accept C.O.D.
returns.
Damaged Goods
Be sure to inspect products carefully when you receive them as items can be damaged in shipment. If you find damage, notify the shipper immediately and file a damage report with them. Then, email us at Info@Organic-Composter.com and let us know so we can expedite getting a replacement to you.
Privacy Policy
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:
www.Organic-Composter.com
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
This site contains links to other sites. www.Organic-Composter.com is not responsible for theprivacy practices or the content of such Web sites.We collect your contact information such as name, email and address in order to ship your orders toyou, or contact you regarding your order. Financial information is collected using a secure(SSL) server and it is not stored in any way.
We do not sell, exchange, or share customer information of
any kind with other organizations.
Choice/Opt-Out
You can send email to Info@Organic-Composter.com to be removed from any future mailings from
www.Organic-Composter.com.
Correct/Update
This site gives users the following option for changing and modifying information previously provided. You can send email to Info@Organic-Composter.com
Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact: Info@Organic-Composter.com
